Important Notice 

This Target Market Determination (TMD) is separate from your credit contract and does not substitute for any disclosures required under the National Credit Code. It does not constitute personal advice. 

Customers should consider their own needs and financial circumstances before applying for credit. Independent advice is available from a licensed financial adviser or the National Debt Helpline (1800 007 007).  

What is a Target Market Determination?   

This document explains who this product is suitable for, who it is not suitable for, how it is distributed, and how Jingle Loans ensures it is offered responsibly.  

It is prepared in accordance with the Design and Distribution Obligations (DDO) under Part 7.8A of the Corporations Act 2001 (Cth) and guided by ASIC Regulatory Guide 274 (RG 274).   

About this Document  

Prepared by: Jingle Finance Pty Ltd t/as Jingle Loans ACN 132 485 066 | ACL 388143  

The purpose of this document is to ensure that this financial product is directed to the appropriate class of consumers. It sets out:  

• who the product is suitable for,  

• who it is not suitable for,  

• how it may be distributed, and  

• how and when this TMD will be reviewed.  

Product Description & Key Attributes – Small Amount Credit Contract  

Warning: Small Amount Credit Contracts may carry higher relative fees and costs than other forms of credit. Please consider whether this product is suitable for your financial needs 

This is a Small Amount Credit Contract (SACC), designed to provide access to small, short-term personal loans for essential or urgent personal expenses. The key attributes of our SACC product are:  

• Loan amount: $500 – $2,000  

• Loan term: 3 – 12 months  

• Repayments: Weekly, fortnightly, or monthly  

• Fees: Up to 20% establishment + 4% monthly (NCCP cap)  

• Interest: Nil (fee-based only)  

• Security: Unsecured  

• Early repayment: No penalty fees  

• Application: Via Jingle’s online platform  

Intended Use of Funds  

Suitable for urgent or essential personal expenses such as:  

• Cash shortfalls between pay cycles  

• Utility bills or emergency costs  

• Vehicle registration or repairs  

• Essential household goods  

• Travel or urgent family-related expenses  

Class of Consumers – Suitable  

This product is likely to meet the needs, objectives, and financial situation of consumers who:  

• Are individuals aged 21 years or older and Australian permanent residents / citizens with legal capacity to borrow  

• Receive regular, stable, and verifiable income 

• Have a fixed residential address, mobile number, and email address  

• Require a small, short-term loan for essential or urgent personal expenses  

• Can provide at least 90 days of relevant bank statements for our lending suitability assessment  

• Hold an Australian bank account from which repayments can be direct debited  

• Can afford to repay, without hardship, the loan and all fees and charges associated with the loan over the loan term  

• Prefer a fully digital application and loan management process  

Financial Suitability Criteria  

Applicants must:  

• Demonstrate regular, stable and verifiable income, regardless of whether the income is derived from permanent, labour hire, recruitment agency, contract or casual employment.  

• Not rely solely on government benefits.  

• Demonstrate the capacity to meet the repayment obligations and all fees and charges associated with the loan without substantial hardship, based on Jingle's responsible lending assessment and verified financial circumstances.  

• Ensure repayments do not exceed 10% of net income per pay cycle, as required under the NCCP Act.  

• Meet Jingle's responsible lending and affordability assessment. 

Class of Consumers – Not Suitable  

This product is not suitable for consumers who:  

• Are under 21 years old   

• Are not Australian permanent residents or citizens  

• Do not have legal capacity to borrow  

• Have not demonstrated regular, stable, and verifiable income 

• Consumers whose sole income is derived from Centrelink or government benefits are not suitable for this product 

• Are currently in financial hardship, or have repeated hardship history  

• Require long-term or revolving credit   

• Seek credit for business, investment or non-personal purposes  

• Are unable or unwilling to provide 90 days’ worth of bank statements (for all accounts held) for the purpose of us undertaking a credit suitability assessment  

• Has bank account statements which suggest excessive spending on gambling  

• Do not qualify under the National Consumer Credit Protection Act 2009 (Cth)  

Assessment Process  

To ensure responsible lending, Jingle will:   

• Verify income and financial circumstances through bank statement analysis, customer declarations, reasonable inquiries, and supporting documentation where appropriate 

• Conduct inquiries into expenses and liabilities through analysis of customer declarations, bank statements, and supporting documentation 

• Make reasonable inquiries and verification of declared information and financial circumstances, including additional inquiries where inconsistencies or red flags are identified 

• Complete ID verification and fraud screening  

• Contact applicants if clarification or further information is required, especially where inconsistencies or red flags are identified 

• Present contract terms clearly prior to acceptance  

• Provide ongoing support before, during and after application  

• Where inconsistencies are identified between applicant declarations and verified information, Jingle shall conduct further reasonable inquiries and additional verification procedures prior to finalising the suitability assessment. 

Distribution Conditions  

This product will only be distributed:  

• Through Jingle’s digital platform (website or application portal)  

• To customers who complete online application and ID verification  

• Following full assessment of suitability and affordability based on regular, stable, and verifiable income, reasonable inquiries, bank statement analysis, financial circumstances, and verification of information as appropriate 

This product will not be distributed:  

• Via brokers or third-party affiliates unless explicitly authorised by Jingle and subject to this TMD  

• To consumers who refuse automated repayment arrangements (direct debit)  

• Where the consumer has not received and reviewed this TMD and product summary  

The distribution channels and conditions are appropriate because:   

• the product has a relatively wide target market; and   

• Jingle’s approval system has controls in place to flag applicants who may be outside the target market.   

Review Period  

Initial review   

Subject to intervening triggers, this TMD will be formally reviewed 12 months from the 6^th August 2026 

Subsequent periodic review   

Subject to intervening triggers, this TMD will be formally reviewed every 12 months from the date of the initial review.   

Review Triggers  

The following review triggers would reasonably suggest that this TMD may no longer be appropriate:   

• Product Changes – a significant change is made to terms, conditions, eligibility, or features.  

• There is a change in law or its application or regulatory guidance or action that materially affects the product  

• Complaints – complaints in relation to the product increase by 10% or more in any rolling 3-month period.  

• Defaults – defaults in relation to the product rise by 15% in any rolling 3-month period   

• Defaults (Early Arrears) – new accounts 30+ days in arrears within first 3 months increase by 15% or more compared to baseline.  

• Hardship Applications – hardship applications in relation to the product reach 10% or more in any rolling 3-month period.  

• Significant Dealings – any significant dealing in relation to the product outside the defined target market is identified.  

• Other Systemic Events – any operational issue, portfolio trend, or external event which Jingle considers reasonably suggests the product may no longer be consistent with target market needs.  

If a trigger occurs, the Responsible Manager must conduct a review of the TMD and provide a written report of findings and recommended actions to the Board within 14 days. 

Distributor Reporting Obligations  

The following information must be provided to Jingle by distributors who engage in retail product distribution in relation to this product:    

• Specific complaints - details of the complaint, including the name and contact details of the complainant, and the substance of the complaint 

• Complaints generally – number of complaints and general feedback relating to the product and its performance   

• Significant dealings – date or date range of the significant dealing(s) and description of the significant dealing (e.g., why it is not consistent with the TMD)  

Jingle does not currently engage third-party distributors for credit provision. However, where consumer leads are shared, those recipients are treated as distributors under the DDO regime and must:  

• Distribute the product only in line with this TMD (or applicable TMD)  

• Distributors are required to report all complaints (including nil reports) related to the product within 10 business days, and provide monthly reports detailing complaint volumes, feedback and resolution status. 

• Notify Jingle of significant dealings outside the target market as soon as practicable or within 10 business days   

• Provide monthly complaint volume reports about the number of complaints received in relation to the product   

Credit Provider Details 
Jingle Finance Pty Ltd t/as Jingle Loans  
ABN 18 132 485 066 | ACN 132 485 066  
Australian Credit Licence 388143 

PO BOX 677, Templestowe VIC 3106 
Tel: 1300 654 230 | Email: hello@jingle.com.au
Website: www.jingle.com.au