Policy Centre

Review Jingle’s important policies,
including responsible lending,
borrowing costs, dispute resolution,
and hardship support.

Jingle's policies, terms and conditions

Our products

Every loan we offer has a clearly defined target market - it’s part of our commitment to responsible lending.

You can view our Target Market Determinations (TMDs) here: 

We also provide the following guidance and policies as a lender:

Policies about our products

Your rights

We're big on transparency. Here's where you’ll find the details on your privacy, security, and how we handle any complaints - no fine print fluff.

Your rights as a Jingle customer

Our website terms

Need the lowdown on how our site works or how we use cookies? It's all laid out clearly here — no surprises.

Our website terms

You're in good company

Hear from our customers who have been helped by Jingle

The latest finance and money inspo

Need help?

Call us on 1300 654 230
Important Information

This website provides general information only and does not take into account your personal circumstances. All loans are subject to eligibility criteria, responsible lending checks, and credit assessment under the National Consumer Credit Protection Act 2009. Approval is not guaranteed. If approved, we’ll give you full loan details, including fees, charges, and repayment amounts, before you decide.

WARNING - Do you really need 
a loan today?*

It can be expensive to borrow small amounts of money and borrowing may not solve your money problems.

Check your options before you borrow:

  1. For information about other options for managing bills and debts, ring 1800 007 007 from anywhere in Australia to talk to a free and independent financial counsellor
  2. Talk to your electricity, gas, phone or water provider to see if you can work out a payment plan
  3. If you are on government benefits, ask if you can receive an advance from Centrelink or phone 13 17 94

The Government's MoneySmart website shows you how small amount loans work and suggests other options that may help you.

* This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.